Chapter 1
A quote that stood out to me was "the will to succeed and the desire to do things that advance the interests of the organization aren't just motivated by recognition from above." This quote was interesting because people are very selfish these days and I assumed everyone does something so they can get recognition for it. I found it interesting that a strong foundation comes from empathy.
Chapter 2
I like that he started the chapter with another story, it really captures my attention. I thought it was extremely nice of Chapman to take time out of his busy day to talk to the employees, or he really cares about the success of his business, I can't tell which one it is. I found the term "fundamental goodness" interesting because I haven't heard it before. I think it means that everyone has goodness in them but I'm not sure so I looked it up. Wikipedia isn't a reliable source, I know, but I think they provide a very sound definition "personal wholesomeness and dedication to others". Another quote stood out to me which was "a new culture of caring allowed the people and strategies to flourish". It had me thinking about what would happen if that was applied to leadership?
Chapter 3
I related this chapter to the jobs that I had and I feel as if my superiors cared about me, instead of me fearing them,I could have had a better work experience. Also I found it humorous to ask your boss if he/she is okay right after they were finished yelling at you.
Chapter 4
I can relate to the working at a job you hate dilemma because I refuse to work a job I don't at least enjoy but I have to make money. When some days are rough, I had to tell myself to think about the money and it's worth. I completely agree with the statement that having a job you hate is bad. I remember before work one day I started crying because I hated what I did and I didn't want to go. I really enjoyed the studies in this chapter because they were interesting and I learned something new.